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Terms of service

Last updated: 28 September 2026

These terms govern the use and purchase of FiveM Analytics (the “Service”), published by [To complete: legal name of the publisher] (“we”, “us”). By creating an account you accept them. Please read them before signing up.

1. Definitions

  • Customer or you: the person who creates an account, whether a consumer or a professional.
  • Server: a FiveM game server that you operate and connect to the Service.
  • Resource: the FiveM Analytics FXServer resource installed on your Server, which sends data to the Service.
  • Player Data: personal data about the players of your Server sent by the Resource.

2. The Service

The Service provides an online dashboard with statistics about Servers running the QBCore or QBox framework. The features available at any time are those described on http://localhost:3000. Features marked “not available yet” are not part of the Service until they are released. We may improve or change features; we will not remove a feature that is essential to a paid plan during a billing period you have already paid for.

3. Account

You must be at least 18 years old, or have the permission of a parent or legal guardian, and provide an accurate email address. You are responsible for keeping your login credentials and your Servers' API keys confidential, and for the actions of the staff members you invite. Tell us without delay if you suspect unauthorised access.

4. Plans and prices

Each plan includes a maximum number of Servers (Starter: 1, Pro: 3, Business: 10). Adding a Server beyond your plan's quota requires moving to a higher plan.

Paid billing is not open yet. Until it opens, the Service is provided free of charge within the Starter quota. We will never charge you without your explicit agreement: before paid plans open, we will inform you by email at least 30 days in advance, and continuing on a paid plan will require you to subscribe and enter payment details yourself.

Once billing opens, prices will be shown in euros, including VAT, on the website and before you confirm your order. Subscriptions will be billed monthly in advance through our payment provider (Stripe) and renew automatically until cancelled. You will be able to cancel at any time from your account; cancellation takes effect at the end of the current billing period. Refunds are described in our refund policy.

5. Right of withdrawal (consumers)

If you are a consumer, you have 14 days from the conclusion of a paid subscription to withdraw from it without giving any reason (article L221-18 of the French Consumer Code). If you ask for the Service to start during this period and then withdraw, you pay an amount proportionate to the Service provided until you informed us of your withdrawal (article L221-25). The procedure, including the “Withdraw from contract here” function and the model withdrawal form, is set out in the refund policy.

6. Your obligations

  • Connect only Servers that you operate or are authorised to administer.
  • Comply with the rules that apply to your Server, including the Cfx.re / Rockstar Games Creator Platform License Agreement, and with applicable law.
  • As data controller for Player Data, inform your players of the processing and have a lawful basis for it, as set out in the data processing agreement.
  • Use position history and player data only for running and moderating your Server, not to track people outside the game.
  • Do not attempt to access other customers' data, overload the Service, bypass rate limits or reverse engineer the Service except where the law allows it.

7. Personal data

We process your account data as data controller, as described in our privacy policy. We process Player Data on your behalf as processor under the data processing agreement, which you accept when you add a Server and which forms part of these terms.

8. Availability and support

We take reasonable care to keep the Service available and secure, but we do not guarantee uninterrupted availability and we do not offer a service level agreement. Maintenance may cause short interruptions. If the API is unreachable, the Resource keeps events in a local buffer and sends them later; events can be lost if that buffer fills up. Support is provided by email at [To complete: contact email address].

9. Intellectual property

We grant you a non-exclusive, non-transferable right to use the Service and to install the Resource on your Servers for the duration of your account. You keep all rights to your data. You allow us to use it only to provide the Service to you.

10. Liability

We are liable for direct damage caused by our failure to perform these terms. We are not liable for damage caused by your Server, third-party services (FiveM, Tebex, Discord, your hosting), incorrect use of the Service or force majeure. If you are a professional, our total liability is limited to the amounts you paid us in the 12 months before the event giving rise to the claim. Nothing in these terms limits liability for death or personal injury, fraud, gross negligence, or any liability that cannot be limited by law, nor your statutory rights as a consumer, including the legal guarantee of conformity for digital services (articles L224-25-12 et seq. of the French Consumer Code).

11. Suspension and termination

You can stop using the Service and ask us to close your account at any time by writing to [To complete: contact email address]. We delete your account and your Servers' data within 30 days, except data we must keep by law (for example invoices).

We may suspend a Server or an account in case of a serious breach of these terms (such as an attack on the Service or unlawful use of Player Data) after notice by email, or immediately if security requires it. We will tell you why.

12. Changes to these terms

We may update these terms. For material changes we will notify you by email at least 30 days before they take effect. If you do not agree, you may close your account before that date. The date at the top of this page shows the current version.

13. Applicable law and disputes

These terms are governed by French law. If you are a consumer, you also keep the protection of the mandatory rules of the country where you live. In case of a dispute, please contact us first. Consumers may then use the free consumer mediator named in the legal notice, or go to the competent court. For professionals, the courts with jurisdiction over our registered office have exclusive jurisdiction.